Excellent Gift from Garuda Indonesia for an Unforgettable Trip
Garuda Indonesia Travel Fair is one of the biggest trade fair in Indonesia showcasing attractive prices and travel packages.This is the largest consumer travel and holiday fair in Indonesia, followed by Garuda Indonesia Groups, and more than 70 travel agents & retailers, and hotels & resorts.
With the four years of consecutive success in travel fair, PT Garuda Indonesia Persero (Tbk) will proudly present the fifth Garuda Indonesia Travel Fair, scheduled on 13-15 September, 2013 at Jakarta Convention Center (JCC), Jakarta, Indonesia.
Now in its 5th year, GATF with its theme "Excellent Gift from Garuda Indonesia for an Unforgettable Trip", this theme appointed to support the concept of Garuda Indonesia Experience. Garuda Indonesia Experience is a new concept of service designed to allow passengers to experience Indonesia at its best. From the moment they make flight reservation until their arrival at the destination, passengers of Garuda Indonesia are pampered with a sincere and friendly service, the epitome of Indonesian hospitality, as symbolized in our new standard greetings, 'Salam Garuda Indonesia'.
By introducing the concept of Garuda Indonesia Experience, Garuda Indonesia is creating a special brand identity for the company and at the same time promoting Indonesia in the international level. The concept of Garuda Indonesia Experience is based on "5 senses" (sight, sound, scent, taste, and touch) which includes 24 "customer touch points", from pre-journey, pre-flight, in-flight, post flight and post journey services.
Apart from involving the five senses, the concept of Garuda Indonesia Experience should also includes these basic values: on-time and safe (for product), prompt and precise (for process), clean and comfortable (for premises) and reliable, professional, competent and helpful (for staff). The concept has been widely accepted by the customers of Garuda Indonesia.
GATF 2013 would be a meeting point where Tourism Practitioners and policy makers, Hoteliers, Traders & Investors, Sellers and Buyers from domestic and foreign markets would meet for the promoting business exchange and networking. It will strongly uphold its professional and international characteristics to establish a platform for exchange among the domestic and foreign travel agencies. It will select well-known domestic and foreign companies, to pre-book appointments with the exhibitors online.
GATF 2013, is endorsed by the Travel Associations from ASEAN Countries ; PATA, ASITA (Indonesia), ASTINDO (Indonesia) and fully supported by the Ministry of Tourism and Creative Economy of Republic of Indonesia.